CONCLUSIONS OF THE DRAFT

FINDING SOLUTIONS FOR TOURISTS

PURPOSE
The purpose of this proposal is to present a package of measures, which can give solution to the needs and problems of tourists in our area.
The measures included below are mainly related to several subjects such as culture shock, transport, accommodation, eating out and interesting places to visit.
CULTURE GAP
When travelling abroad, people sometimes have problems with what is called the ‘culture shock’ and they feel shocked and disorientated due to a different and an unfamiliar culture.
This will be solved by giving them e free brochure, where they will be explained our customs and beliefs so they will be able to understand and to learn all the differences between both cultures.
ACCOMODATION
There is a wide range of places to stay and they are really easy to find. Nevertheless, finding the appropriate place is not always such an easy task as different people have different preferences.
In order to help tourists, they should be offered an official list of the different kinds of accommodation, indicating both their location and their price. As supply outstrips demand, it should be advisable to offer them special offers and discounts.
EATING OUT
As it occurs with accommodation, there is always an elevated supply of premises of different types. However, tourists very frequently have quite a lot of problems in finding the right place for them.
It is our purpose to offer the information as effectively as possible. Therefore, apart from showing them the exact location of the restaurants in a street map there will be an official classification system for the restaurants which reflects the range and the prices of the dishes served and the kind of menu .
TRANSPORT
It is essential for tourists that they are offered a good system of public transport. They need to use trains, buses, the underground, taxis, etc. Nevertheless, they sometimes feel frustrated due to the time they waste when waiting for them.
It is high time we offered a suitable, practical and easy to use guide with all the information related to all these means of transport. There will be included their exact location, the timetables and the prices. Tourists will be also offered special cards or tickets or even special discounts.
SIGHTSEEING AND ENTERTAINMENT
When visiting a city, there are always lots of interesting places to visit. For instance, historic buildings, museums, galleries and so on. In addition, one can also do a large amount of things, such as going to the cinema or the theatre, and going to a musical or to a sport event.
In order to facilitate tourists their stay, they will be informed about all the sights worth seeing. They will also receive information about the opening hours of all these places and about all the performances that will be taking place during their stay.
INNOVATION AND TECHNOLOGY
In order that tourists will be able to benefit from their visit, they will be offered different and various resources to get the information they need. Some of them are the following:
• Multilingual panels will be located in key places all around the city.
• Free guides both written and audio will be offered for their visits.
• Maps with different itineraries will be also available.
• A magazine for tourists will be at their disposal in several places: for example, tourists’ information offices, hotels, restaurants, and so on.
• Digital information will be offered to them through their mobiles: they can get SMS messages or they can have access to the information by Internet.
• All this information will be also available on a webpage, so it will be easier and faster for them to obtain it.
CONCLUSION
Tourists will be appealed to visit our area as soon as they have knowledge of all the different and varied measures that are to be taken.
To sum up, these measures are in relation to their understanding of our culture, as well as enjoying their stay with all our cultural activities. They are also related to accommodation, eating out and transport.
This packet of measures includes not only information brochures and leaflets but also special discounts and offers for travelling, eating out and cultural activities. What is more, it is important that the use of technological devices should help them have the information they need easily and within a very short time.